Shipping & Returns
We partner with Printful to fulfill all orders, ensuring high-quality products and fast shipping.
Processing Time:
Most orders are processed within 3–5 business days.
Custom or personalized items may take longer; check product details for specific timelines.
Shipping Methods & Delivery:
Delivery times depend on your location and selected shipping method.
Standard shipping typically takes 5–10 business days after fulfillment.
Shipping Costs:
Shipping fees are calculated at checkout based on your order and location.
At PRSM Products, we take pride in the quality of every item we create. Because all orders are made-to-order through Printful, we cannot accept standard returns or exchanges.
What to Do if There’s a Problem
If your order arrives damaged, defective, or incorrect:
Email us immediately at johnyprsm@gmail.com.
Include:
Your order number
A photo of the item
A brief explanation of the issue
We will review your case and do our best to make it right.
Please contact us within 7 days of receiving your order.
Custom or personalized items cannot be returned unless there is a problem with the order.
Thank you for understanding — we want every PRSM Products order to meet your expectations, and we’ll work with you to resolve issues.
If you have questions about shipping, returns, or your order, email us. We’re happy to help!